Clean skincare refers to products made without potentially harmful ingredients such as parabens, phthalates, sulfates, synthetic fragrances, and more. It’s about prioritizing your health and the planet’s well-being.

At Prymora, we go beyond the basics. Our formulas meet the top clean skincare guidelines. That means we ban thousands of ingredients including parabens, silicones, essential oils, synthetic fragrance, SLS, and phthalates to ensure our products are both safe and effective.

Want to learn more? Visit Our Standards

Our products are made with a blend of natural and safe synthetic ingredients. While we love using plant-based ingredients, some lab-made alternatives can be just as effective and sometimes even more sustainable.

For us, it’s not about choosing one over the other. We choose what works best for your skin and the planet. By combining the power of nature with the precision of science, we create high-performance formulas that deliver real results without ever compromising on safety or sustainability.

No, our products are completely fragrance-free. That means we don’t add any synthetic or natural ingredients to alter or enhance scent. This helps keep our formulas gentle, non-irritating, and suitable for even the most sensitive skin.

Yes, all of our products are vegan. We never use animal-derived ingredients in our formulas

Prymora formulas exceed industry standards for product quality and shelf life testing. Once finalized, every formula goes through vigorous product testing to ensure safety and effectiveness.

All of our products are formulated and produced in an FDA-registered lab, following strict manufacturing protocols that meet the highest FDA standards.

Never. We do not test on animals at any stage of product development and are proudly Leaping Bunny Certified, a globally recognized standard for cruelty-free products.

To learn more about Leaping Bunny, please visit: Leaping Bunny.

We want you to love your skincare. If you're not satisfied with your purchase, you can return it within 30 days of receiving your order.

To start a return, please email us at customercare@prymora.com. We’ll provide step-by-step instructions. Please note: Items sent back to us without first requesting a return will not be accepted.

Once your order ships, you’ll receive a confirmation email with a tracking number. You can use this number at anytime to track your package.

We ship World Wide, with free shipping on all U.S. orders over $50.

We’re sorry to hear that. If your order arrives damaged, please contact us at customercare@prymora.com, and we’ll make it right as quickly as possible.

We accept all major payment methods, including Visa, Mastercard, American Express, Discover, Apple Pay, and Google Pay.

After placing your order, you’ll receive a confirmation email with your order number and summary.

To check the status, simply click the “View your order” button in that email for real-time updates.

Once an order is placed, we’re unable to cancel it.

However, if you need to make changes, please contact us at customercare@prymora.com within 12 hours of purchase and we’ll do our best to help.